Why WWT?
Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world-class culture to our generous benefits, to developing cutting-edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative, and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.
WWT was founded in 1990 in St. Louis, Missouri. We employ approximately 10,000 individuals and closed nearly 17B in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the twelfth consecutive year!
Want to work with highly motivated individuals that come together to form high-performance teams? Come join WWT today!
Job Summary
The Sr. ServiceNow Developer will provide technical leadership and contribute to a team of specialists providing development, support, implementations, and configuration of the ServiceNow Strategic Portfolio Management (SPM) module. The role will also be responsible for enabling new modules and supporting enhancements. The employee will have a strong understanding of ServiceNow SPM, architecture, and the ability to translate business outcomes and requirements to technical teams. The ideal candidate will have high emotional intelligence, be able to work independently and as part of a team, build cross-functional relationships, have a passion for continuous learning and improvement, and work in a dynamic, fast-paced environment with changing priorities and ambiguity.
Essential Functions
- Promote WWT Core Values and best practices.
- Partner with external vendors, and internal teams to manage implementations and ongoing support.
- Support the development of technical solutions and provide ongoing assistance and consultation to resolve problems to ensure the solutions meet the end users' requirements.
- Research technical specifications, articulates technical messages, and display deep technical expertise through well-written, well-organized, and professional documents for technical use and according to technical standards.
- Lead discussions with peers and business stakeholders, actively listening and questioning/clarifying information to ensure understanding of customer technology needs and solutions.
- Translate problem scope and suggested solution to both product owner and stakeholders.
- Work in a Scaled Agile environment to deliver solutions.
- Understand and promote the bigger picture of ServiceNow platform usage within WWT by using large-scale thinking when working on projects.
- Act as an advisor and peer to ServiceNow Analyst in managing configurations and customizations.
- Develop ServiceNow solutions focusing on ServiceNow SPM
Qualified applicants will have:
- Bachelor's Degree preferred. A combination of education, training, and experience may be considered in lieu of a degree.
- A minimum of 6 years of progressive experience in a related field.
- Licenses/Certifications - SPM Implementation (preferred)
- Exposure to the ServiceNow Strategic Portfolio Management (SPM) module is a bonus.
- No travel requirements
- Individual contributor - no direct reports
Level of Autonomy
Work is accomplished without considerable direction. Exercises judgment in selecting methods, techniques, and evaluation criteria in obtaining results. Exerts significant latitude in determining objectives of assignment. Takes calculated risks with consultation from the expert.
This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of the job's qualifications, skills, duties, responsibilities, or working conditions. The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Company and the employee occupying the position.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Well-being: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness Program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers' Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Diversity, Equity, and Inclusion are more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!
Equal Opportunity Employer Minorities/Women/Veterans/Individuals with disabilities